Management Team

Management Team

Fred Chua –
Chief Executive Officer

Fred Chua is the CEO, Director and co-founder of Magellan Solutions Outsourcing, Inc.

Los Angeles Times interview here.

As Oceania business delegate.

See his complete profile here.

Mark K. Dee –
Chief Executive Officer,
Magellan Solutions USA

Magellan Solutions USA launched under the visionary leadership of Mark A. K. Dee, Chief Executive Officer of Magellan Solutions USA- a business process, energy, marketing consultant, and outsourcing corporation.

Mark also serves as a part-time Chief Financial Officer and advisor for a Bay Area food industry restaurant chain. He has served as the Chief Executive Officer of a Japanese restaurant in Redwood City from 2008-2012. Mark has served in various multi-level management positions in his 21 years of service in the United States Air Force. He performed as Immunology and Microbiology department manager, Medical Laboratory Assistant Director, and finally retiring in the military in 2008 as Superintendent of a 129 personnel medical support squadron. His primary responsibility included the oversight and management of eight deployable medical units, a disposition of $17 million medical budget, and assurance compliance of the medical facility to all local, state, federal standards.

He has a BS in Health Sciences and Hospital Administration, Board Certified in Clinical Laboratory, and holds a Masters in Business Administration.

Jan Regala –
Chief Financial Officer,
Magellan Solutions USA

Magellan Solutions USA, a premier BPO, Marketing, and Offshore solutions Consultation Corporation, has positioned its growth strategy by focusing on global expansion and collaboration. In an ever-changing global market of technological enhancements and efficiencies, Magellan Solutions USA has the capacity to cater to the growth climate of SMEs that translates to profitability and competitive strategies.

Jan Regala joins Magellan Solutions USA as Chief Financial officer, with over 15 years of experience in Banking & Finance; Jan brings her expertise in data-driven, long-term strategic planning implementation. Her industry knowledge in target-market strategies, business development, value proposition analysis, customer retention strategies, and project management are transferrable skills; her talents add intrinsic value to the executive team at Magellan Solutions USA.

Jan is a key player in client base expansion for a $600 billion lending corporation and is a valued member of various charitable groups and scholastic organizations. She has a BS in HS Administration and Business Administration and holds a Masters in Business Administration in Finance.

Phil Weaver –
Chief Operating Officer,
Magellan Solutions USA

Phil Weaver, Chief Operating Officer for Magellan Solutions USA, brings forth a strong background in supply chain management.

Phil has the capacity and the industry knowledge in handling, and tackling the operational aspects of business processes and operations.

As a successful entrepreneur and a leading competitor in a specialized, highly competitive automotive repair, restoration, and service industry, he has earned a formidable reputation in his chosen field.

His technical savvy, coupled with problem resolution tactics, and expertise in diagnostics, quality control, and conflict resolution, makes Phil a formidable addition to Magellan Solutions’ executive team.

As a business owner, Phil works towards customer satisfaction by maximizing each customer encounter. He oversees all phases of his operations to ensure maximum sales and profitability of the business.

James Green –
Chief Human Resource Officer,
Magellan Solutions USA

James Green, recently retiring after more than 22 years of service in the United States Air Force, James has served at the highest executive levels to include Chief Operating Officer and Director of Quality of a $30 million medical facility, ensuring the successful execution of its $48 million annual operation budget as well as the morale, health and welfare of its 460 employees. He also served as the Clinical Laboratory Director for six regions to include California, Colorado, Florida, Alaska, Japan and Korea.

James’s area of expertise are in the areas of Health Care Administration and Human Resource Management of which he holds a Bachelor’s of Science and Master’s in Business Administration respectively. He also holds certifications in Human Resource Management, Mastering Human Resource Organizational Excellence and Six Sigma Greenbelt/LEAN Principles from Villanova University; Equal Opportunity and Employment Disputes/Mediation from the Defense Equal Opportunity Management Institute; and Senior Executive Leadership Skills from the United States Air Force.

Gregory Youngberry – Chief Executive Officer, Magellan Solutions Australia

Gregory Youngberry is the Chief Executive Officer of Magellan Solutions Australia. As CEO, Greg’s vision is to see Australian small to medium businesses utilize the advantages of large enterprises through outsourcing with Magellan Solutions.

Greg is an Australian who completed his secondary education in Toowoomba, Queensland, Australia and later took courses which earned him a degree in Business Administration.

Greg has been involved in the industry for a long period, and has gained a lot of experience managing staff and running businesses. Greg has spent majority of his career working in the IT industry and with a broad range of experience and knowledge has made him an expert in this field, telecommunications and electronics.

Inky Manzano –
Chief Operating Officer and General Manager

Inky is the Chief Operating Officer and General Manager for Magellan E-Support Services Inc.

In his role, Inky is responsible for providing strategic direction and leadership for the organization, identifying areas to leverage cross-program strengths in order to take advantage of new opportunities and address organizational challenges. As COO and GM, he leads, coaches, develops and retains the company’s high-performance senior management team while ensuring continued financial viability of the company’s operational units through sound fiscal management.

Prior to joining Magellan, he oversaw the entire operations and the US-based subsidiaries of PNI-KMPG Inc. as its Chief Operating Officer. He previously held leadership positions with IBM Daksh (now IBM Global Process Services), Ambergris Solutions (now Telus Canada), Pilipinas Shell, SC Johnson, and Canadian Airlines International.

Inky earned his bachelor’s degree in management economics from Ateneo de Manila University, and studied marketing, finance and business management courses at De La Salle University and the Asian Institute of Management. He holds a Six Sigma-Green Belt Certification.

Annamie C. Santiago –
Chief Financial Officer

Annamie C. Santiago is a Certified Public Accountant (CPA), Certified Internal Auditor (CIA) and Certified Financial Services Auditor (CFSA). She has 12 years of work experience in internal auditing, particularly in the areas of financial, process, system and banking.

She currently heads the Accounting and Finance Department, reporting directly to the CEO. She is in-charge of the overall management of Accounting and Finance Department. Her major responsibilities include looking for investment opportunities to maximize profit; developing and streamlining of systems and processes in FAD; ensuring qualitative; quantitative assessment of the company’s financial performance; establishing leadership role in the organization; and upholding the mission and vision of Magellan Solutions.

Eugene Guevara –
Operations Manager

Eugene Guevara has been serving as Operations Manager at Magellan Solutions for 4 years and counting. He began his stint with the company as a call center agent and rose through the corporate ranks. He has been part of numerous accounts that ramped up significantly, one of which is still with Magellan for more than 3 years now.

Eugene is dedicated to bringing out the best of each employee under his wing so the company can continue carrying out its unparalleled service excellence to Magellan’s clients.

Eugene has been with the call center industry for more than 8 years, 7 of which is with Magellan Solutions. Prior to joining the BPO industry, he was with the banking industry as general accountant.

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