Have you ever wondered why some folks put things like mirrors, more lighting via bigger windows, and space-saving furniture and appliances in their condos or rooms?
For those who aren’t in the know, such pieces are actually designed to make that otherwise smallish space look bigger than it really is. An illusion – that is if you really think about it – actually works.
That’s right, this customer service call center is your convenient answering “machine” backed by a human voice care of a real live call center agent. The said agent (or team of agents, if you will) are a dedicated bunch who take down all your important messages, appointments, bookings, orders, and the like. Think of them as your answering machine minus the tape or recording device—and minus the quirks that come with these.
Imagine your potential client, who, upon reading your business card, is very impressed. So he gives your office a call one day, half expecting to be greeted by a sleepy voice who doubles as the person who brings you coffee. To his surprise, however, he is attended to by a warm, well, trained, and courteous inbound call center answering service agent who gladly takes down his message. Moreover, she assures him that you’ll receive the said appointment in the quickest possible time—which you really do. That adds plus points.
How cool is that? Not only is he impressed at your company’s professionalism, you too can receive that important business bits without your mobile phone ringing and beeping every minute of the day (or night).
Now, if that does not make your business look “big”, we don’t know what will.