There once was a time when communication was limited by distance and cost. Couples who kept a long-distance relationship, for instance, had to deal not just with the miles—being content with postal (snail mail) letters and the occasional phone calls, but likewise with the usual costs that accompanied these. And these costs were indeed expensive.
Nowadays, however, being apart, especially on special days such as Valentine’s Day, need not be expensive and “lonely”. All thanks to technology such as Skype, and high-speed internet. And since using the Net is virtually unlimited in many parts of the world, costs have likewise gone down.
If you think about it, communicating with your dear customers has never been this easy—and cost-effective. This is made possible in large part to a contact center service.
A customer service call center can make it easy for clients to check on your gift shop’s Valentine’s promo, for instance. A quick call orquery is all they need to get info on how to avail of such red-letter day treats. Conversely, your customer telemarketing contact center team can give your loyal clients a buzz or an email on how their staying true to your brand has been rewarded.
And the good news is, you’re not only brought closer to your clients; you can do so without the need to sell the proverbial arm and leg.
Go ahead and keep those communication lines open—even beyond Valentine’s Day – with an inbound call center as partner in this endeavor.