Customer Service

August 6, 2018
how to build brand reputation

For A Beverage Company, The Answer To ‘How To Build Brand Reputation’ Is Better Customer Service

“We live in a world where your online reputation can be your strongest asset or your biggest liability,” a Forbes article stated. This is true as […]
May 25, 2018
customer service training

The Critical Role Of Customer Service Training In Successful Customer Engagement

In business, external success begins with inner success. To develop a strong and lasting relationship with customers, you must first strengthen the camaraderie within your organization. […]
June 13, 2017

7 Types of Customer Service Representatives You Should Hire Now

Looking to beef up your customer service? Hire agents with formidable customer service representatives skills. It’s the only way to ensure customer satisfaction and high service […]
April 25, 2017

How To Enhance Customer Experience Through An Omni-Channel Call Center

Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large amounts […]