Discounts are Great, Add Customer Service and You’re Sold

outsourced-contact-centerDiscounts and bargains are a dime a dozen, nowadays.

With what seems like a gazillion products competing for every buyer’s attention in today’s overcrowded marketplace, a lot of companies and enterprising individuals need to find ways for their wares to get noticed. And one of the most popular tactics used has always been offering huge discounts.

But with everyone slashing prices by as much as 70 or more percent off the original selling cost, we can’t blame you if you find yourself asking: Is this enough of an advantage over the next pair of shoes, for instance?

If you’re looking to put more value into your already discounted product or service, why not back it up with first-rate customer service, care of your enterprise’s customer service call center.

With an inbound call center service, your clients will have a venue where they can inquire about the products or services you’re offering. More importantly, that very same customer service channel (via the telephone, Facebook, email, or chat) can likewise serve as a “go-to” channel should things go wrong—such as when a client mistakenly buys the wrong size of jeans, and needs to replace them without too much fuss.

So the next time you plan on putting those items on sale, why not open up that customer support center portal (an order taking call center service) as well. It will definitely win more customers.

 

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One thought on “Discounts are Great, Add Customer Service and You’re Sold

  1. Pingback: You’ll Never Know When You’ll Need Customer Service | The Magellan Solutions Blog

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