Life affords us countless ways of showing those around us that we care for them. These can range from simple birthday cards to extravagant gifts to the simple everyday things, such as a warm smile to brighten a gloomy mood.
But how do you show your customers you care for them? You can start by one simple thing—giving them the best customer service possible.
This means having agents answer their calls, emails, or “talking” to them on Twitter or Facebook (they can be handled 24/7 by an inbound call center). It likewise means attending to their every need—be it a complaint or a commendation of your product. And it can likewise be seen in the speed by which you actually resolve these issues.
As if these aren’t enough, impeccable customer service is shown by the warm and caring voice who answers the phone with a live customer call center agent, or the friendly disposition of that email message (telephone reps or email agents are trained for this). And yes, a few freebies and discounts would be a deal-maker, as well.
There are many ways of showing customers you care. Just be creative and you’ll definitely have the best customer service out there.