There is a famous line that goes: “No man is an island”. This short yet meaningful saying reminds each one of us that we cannot (and must not) live by our lonesome. Each person has their own strengths and weaknesses, and they can offer the former to fill the latter of other people. We all need each other, in other words.
The same is true for your growing Eats N Treats bakeshop. You need other people to grow and stay in the game – such as a staff, suppliers, and of course, customers. And guess what? You can interact with each one of them via your own customer service call center. Puzzled?
A customer contact center can actually fill a large part of your staff—customer service agents, bookkeepers, even the marketing team. Meanwhile, that same contact service can be your link to flour millers, sugar refiners, and confectioneries, just to name a few. Your team of call center agents can give their staff a call, order the goods, and ensure that these arrive on a regular basis. Customers, on the other hand, can call up your order taking service hotline to have that sinful Decadent Chocolate cake delivered straight to their doorstep.
Needless to say, there’s the good ol’ “multiplier effect”, which makes sure that you’ll meet more people along the way.
Don’t be shy. Get out there and meet the world. You’ve got an inbound call center to help you.