business answering services

May 18, 2018
customer service

The Magic Words Of Excellent Customer Service

Communication is grounded on the words that we use, how we construct it, and how we deliver it. We also know that exceptional communication translates to […]
March 23, 2017

What Impact Does Outsourcing Have On Your In-House Employees?

If your in-house employees have too much on their plates, then you need to consider outsourcing. It’s not about replacing your staff with an offshore team […]
August 19, 2013

Magellan Solutions CEO Joins Philippine Business Delegation Visits To Australia and New Zealand

Magellan Solutions’ Chief Executive Officer Fred Chua joined top government officials and businessmen for the joint state visits of President Benigno S. Aquino III to New […]
June 7, 2012

Answer That Ring and Hear the “Ka-ching!”

Are there times when you’d rather leave the phone off the hook or let the machine answer it instead? Whether you admit it or not, we’re […]