May 18, 2018
customer service

The Magic Words Of Excellent Customer Service

Communication is grounded on the words that we use, how we construct it, and how we deliver it. We also know that exceptional communication translates to […]
February 23, 2015

Investing In Right People Translates Into Great Customer Experience

Many business owners can tell you that you would need to invest in the right people or workers to help your business achieve what you want […]
January 8, 2015

Why Businesses Need Data Transcription Services

In this day and age, data is quite a very important part of our daily lives. We live on data. We thrive on data. And we […]
September 23, 2014

Is There a Rainbow After a Bad Customer Experience?

This is probably one of the biggest nightmares for business owners – getting stuck in a situation where bad customer experience happens.Imagine a customer whose concern […]