call center hiring

April 26, 2011

3 tips to hire a Help Desk Call Center

The role of technical support has increased in importance around the world. Companies that outsource to the right technical support call center have better customer satisfaction and higher success rate in retaining existing customers.
August 18, 2010

What call center hiring “best practices” have you encountered?

Many top providers engaged in inbound call center and outbound call center services have been employing the best hiring practices to attract the finest workforce. They understand the efficiency that comes with these practices full well, and that by integrating them into their work, they see stellar results at the earliest possible time.