call center job

August 27, 2010

Dissecting the Call Center Job Ad

Sometimes, it pays to do research, and read between the lines when looking at the job ads. They will help you find the best match for your skills and preferences, ensuring a successful career in the call center industry.
August 25, 2010

Industry-Academe partnership builds a better Call Center workforce

Most schools have curricula that are considered outdated or that fail to teach their graduates the skills demanded by the job market. An Industry-Academic partnership is mutually beneficial to both parties because it exposes colleges and universities to the latest call center trends.
August 18, 2010

What call center hiring “best practices” have you encountered?

Many top providers engaged in inbound call center and outbound call center services have been employing the best hiring practices to attract the finest workforce. They understand the efficiency that comes with these practices full well, and that by integrating them into their work, they see stellar results at the earliest possible time.
August 9, 2010

Call Center Job Interviews – Part 2

So, investing some time in preparing for a big interview can make a big difference in your chances in landing a career in a customer service call center.