call center operations

February 7, 2013

Call Center Operations: Where Great Customer Service Happens

Operations is the core of our business at Magellan Solutions. We don’t just run 24/7 order taking services or telemarketing, we make customer service real in […]
November 20, 2012

Your Call Center Should Be Flexible For The Holidays

Have you ever noticed how extremely busy the holiday season gets leading up to the big days – Thanksgiving, Christmas, and New Year’s, and suddenly everything […]