contact center industry

May 4, 2018
Philippine call center

Why Investors Are Attracted To The Philippine Call Center Industry

Over the years, the Philippines has pulled off exceptional feat in client satisfaction and overall performance leading to great success for venturing foreign investors. Two decades […]
June 18, 2012

Interaction Via Call Center

There is a famous line that goes: “No man is an island”. This short yet meaningful saying reminds each one of us that we cannot (and […]
November 29, 2011

The Philippines is the new call center capital

Americans cannot tell the difference these days. They would speak with a Filipino telephone representative whose accent and communication skills are remarkably on par with a native American English speaker.
December 8, 2010

Philippines is no. 1 in call center services, industry execs say

The annual Philippine contact center industry revenues are estimated to reach $5.7 billion for its 24/7 support to small and large businesses in the United States, Australia and Europe, compared to India’s $5.5 billion earnings.