customer call centers

January 13, 2014

Did You Know: Proper Customer Care Training Equals Success

Regular followers of our blogs may know by now how we keep emphasizing, in fact pounding, about the importance of customer care in any business venture. […]
December 19, 2013
reservations call center

Get Back to Basics: Reservations 101 for the Holidays

Taking customer bookings is no joke. Get just one detail wrong and the whole customer relationship could go south. Get things right and you could likewise […]
April 1, 2013

Go Beyond Borders With A Customer Call Center

It has been said that we now live in a “borderless society”—a world where distance, time zones and the like hardly matter when doing business or […]
January 18, 2010

5 Winning Customer Service Strategies from an Outsourced Call Center

Magellan Solutions Outsourcing Inc. offers practical guidelines on delivering an outstanding customer service to small and medium businesses.