Customer call centre

November 12, 2013

Make Your Customers Your Number One

Number One: This is what every business aspires to become. Yes, it is no secret that everyone that goes into business wants to lead his or […]
April 29, 2013

Did You Know That Not Picking Up Is Bad Customer Service?

So there you are, enjoying an exciting basketball game. It’s the finals, with your favorite team up against their staunchest rival; it’s crunch time—the last ten […]
June 15, 2012

How a BPO Helps Organize the Business

Have you ever noticed how mobile phones’ address books nowadays have fields for various types of contact information? Apart from the usual mobile and home phone […]
April 2, 2012

Keeping in Touch With Customers In Today’s Small, Small World

There was this children’s song back in the day entitled it’s A Small World that speaks about how similar we all are, despite our differences in […]