customer care contact center

August 5, 2013

Our Words Make A Difference In Customer Service

It has often been said that our words can either make or break us. When serving customers, for instance, we need to be careful of what […]
May 14, 2013

Why Pull In Clients With Your Call Center?

The best way to attract the person you like, they say, is to simply be yourself. While this may sound “lame” for some people, it’s actually […]
April 5, 2013

Customer Service Shouldn’t Be a Luxury Item

A lot of airlines reward frequent travelers with “frequent flyer miles”. Luxury car brands, on the other hand, usually offer 24-hour roadside assistance, concierge services, customer […]