Customer relationship management

March 18, 2015

High Tech Enough: Sophisticated Technologies In Philippine Call Centers

Technology is the reason why outsourcing tasks is very much possible. This would not have happened if technology (or at least high technology) was present. It […]
March 5, 2015

Using Customer Service Touch Points To Enhance Customer Experience

Have you ever heard of the term ‘touch point’? If you are the business owner and you have not, it is time to learn more about […]
December 9, 2013

Spread Some Holiday Cheer with Stellar Customer Service

Spread Some Holiday Cheer with Stellar Customer Service was last modified: August 13th, 2018 by Magellan Solutions
December 2, 2013

Customer Service Starts With A Connection

You’ve probably heard it all before, maybe even from us while following our regular blog posts. You may have even experienced it firsthand—especially during the maddening […]