customer relationship

May 21, 2012

We’ve Only Just Begun: Building a Two-Way Customer Relationship

Relationships, they say, are a two-way street. This connection between two people requires a bit of “give and take’ from each one. Without one or the […]
March 1, 2012

Let’s Get Personal: Know the Benefits of a More Personalized Customer Service Experience

Customers would more often than not, come back for more business transactions in the future, once they see that agents attend to their needs even after putting down the phone. This, in turn, boosts the company’s image.
July 20, 2010

Build Lifelong Customer Relationships with Customer Service

We must debunk the notions of customers that we are just right after their money. Beyond profit, we should be in the business of creating lasting relationship.
June 25, 2010

Genuine Customer Service Without Giving In Too Much

Let your business give the most excellent offer without getting crushed morally with impossible demands. Be excellent at what you do and remain faithful to your core values. It will be soon when you realize you are opening a bigger playing field where you can do significant work and deliver nothing more but the best.