customer support call center

December 7, 2012

Let Your Call Center Help Spread Christmas Cheer

They say you don’t need to dress up as Santa Claus to spread the holiday cheer. Sometimes, a simple smile or a warm hello and holiday […]
August 3, 2012

Listening to Customer Feedback Equals Excellent Customer Support

We’re all suckers for positive feedback. Whether we admit it or not, we’re all ears when it comes to listening to something good being said about […]
April 16, 2012

Social Support: How Social Media Supports Customer Service Call Centers

It is often said that “man is a social animal”. Despite each person having their own individuality, it can’t be denied that we all need each […]