March 1, 2013

Great Products Made Better, Thanks to Customer Service

Congratulations! Your product has been cited by leading industry experts as one of the top-notch players in its class. This is a great honor, as it […]
January 25, 2013

Turn Customer Service Talk into Actions—And Make Your Customers Feel Loved

It has often been said that it isn’t enough to simply tell someone how much you love them—you have to show it. Actions, after all, are […]
October 20, 2012

Give Love on Christmas Day—To Your Customers

“Give Love on Christmas Day” is a popular Christmas song first recorded and sung by the famous family group The Jackson 5. The catchy tune and […]
September 10, 2012

Simply Customer Service

Many experts have described the world of business to be a dog-eat-dog, cutthroat one. There are times when companies would, out of desperation, resort to dirty […]