February 8, 2013

Small Details Count in Customer Service

It has often been said that “even the smallest details count a lot”. Doing little things to show your loved ones how much you care for […]
December 10, 2012

Some Holiday Budget-Saving Tips—Brought to You by Your Friendly Call Center

We all look for ways to save money. Some housewives, for instance, practice “couponing” to save on grocery bills. And almost everyone usually tries to get […]
November 16, 2012

How Prepared is Your Call Center Team for the Holiday Rush?

We’re always reminded to be prepared for any emergency that can happen at any time. School kids and office workers are subjected to fire and earthquake […]
October 29, 2012

How Can You Keep Customers Smiling This Season of Cheer?

There are many ways of helping spread the Christmas spirit during the holidays. Some folks choose to play “secret Santa” while others actually dress up like […]