Tags Archivesinbound call center services
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  • The Philippines as Home Care Call Center Capital

    It’s no secret that the Philippines is at the forefront of voice services world-wide. This reputation has been earned through sound infrastructure, government support and a skilled workforce. This reputation also extends to the country’s home care call center services, which are top-notch and cost-efficient. What makes the Philippines a hot spot for Read More

  • Outsourcing Seasonal Call Center Support

    Customer activity goes up during peak season. When in-house staff have difficulty coping with the upsurge in calls and inquiries, companies can decide to either hire additional employees. However, this is a time-consuming and cost-prohibitive move that can eat away at a company’s resources. Outsourcing seasonal c

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  • Why Philippine Call Centers are Now More Popular than Indian Call Centers?

    The Philippines has overtaken India as the world’s leading offshore destination for call centers. Despite its expertise in information technology, India is losing out on about 70% of call center business to the Philippines and other competitors in Eastern Europe. According to expert

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  • Magellan Solutions Is Hiring

    Good day call center applicants. We have good news! Before this year ends, we will need between 150-200 new call center and BPO employees. We have urgent needs for the following professionals: Inbound Sales Representatives Outbound Sales Representatives Customer Service Representatives Lead Generation Specialists Technical Support Specialists

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