Tags Archivesinbound call center services

The Magellan Solutions Blog

Taking It All In: An Introduction To Various Inbound Contact Center Services standard

Beyond piping hot pizzas, customer contact centers offer a wealth of services that cater to various “inbound” needs. While traditional inquiries and requests will always be part of the mix, business owners can take advantage of such services as the aforementioned Order Taking, Helpdesk and Technical Support, Call Overflow, Dealer locator, Multilingual support, and even...

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