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  • Everyday Earth Day: 10 ways to go green in the office Make every day Earth Day

    Once a year, companies participate in the celebration of Earth Day. There are social media posts on how to save the environment and posts that greet everyone “Happy Earth Day.” Office activities like “Plant a Tree,” “Green Party,” and “Vegetarian Day” are held to celebrate the

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  • New to call center outsourcing? These are the top blog posts you should be reading call center outsourcing

    If you’re an owner of a startup or a small/medium-sized business (SMB), chances are, you’ve already heard from your fellow businessmen or read from published articles that call center outsourcing is a tested and proven way of acquiring cost-sa

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  • Magellan Solutions’ employees join Voice War 2016 Voice War 2016 Magellan Solutions

      Magellan Solutions’ Jeric Rongap, Rollie Luchavez, and Jose Muñoz are competing in Voice War 2016 – a nationwide singing competition for BPO/Call Center employees. Voice War 2016 is BPO Radio’s annual singing competition that aims to appreciate the artists of the BPO community as it forms a venue where top vocal talents are able to express themselves through International and OPM songs. The e

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  • 5 signs your company needs an outsourced inbound service for live answering outsourced inbound service for live answering

    Having a live agent to talk to is an experience that present-day, technology-centered customers are still relieved to have. There is something comforting in hearing the sound of a human voice on the other line. In the midst of all the st

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