Working moms—supermoms, they are often called. Because if you really think about it, the sheer ability to juggle between work, the kids, the home, and pleasing the man of the house is astounding. Yet even working moms need a helping hand, right? That’s why it would be an excellent idea to remind your order taking...Continue Reading
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Written by: John BorilloRemember that time when you were calling that company’s help desk call center number? Yes, you were asked to press numbers to get to the right department. And then you were asked a variety of other questions. And whe Read More
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In this day and age, data is quite a very important part of our daily lives. We live on data. We thrive on data. And we make money with data. This is quite surreal especially in the world of businesses. Most organizations like to keep a tab on their business’ data. They like to knowRead More
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- Know The Difference: Inbound Call Centers vs. Outbound Call Centers