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The Magellan Solutions Blog

Choose BPO Philippines: The Advantages Of Hiring Philippine-based Professional Order Takers standard

Written by: John BorilloPublished by: Magellan Solutions The BPO industry offers various outsourcing services and order taking is an inbound service offered by the Philippine contact center industry. The service of order takers vary from one industry to another. Order takers are the people who interact with the customers over the phone. Their main duty...

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Should I Order? standard

“May I take your order?” is a question you often hear when eating out. From McDonald’s to the finest five-star restaurants, the fast food attendant or waiter never fails to ask the hungry patrons. Did you know, however, that this line doesn’t just apply to your trendy neighborhood Starbucks? The customer contact center business likewise...

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