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  • Magellan Solutions joins CeBIT Australia 2016 IBPAP Delegation - CeBIT Australia 2016 - Magellan Solutions

    [caption id="attachment_9392" align="aligncenter" width="1280"] IBPAP delegation to CeBIT Australia 2016[/caption] Magellan Solutions was part of the IBPAP (Information Technology and Business Process Association of the Philippines) delegation to CeBIT Australia 2016 on May

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  • Everyday Earth Day: 10 ways to go green in the office Make every day Earth Day

    Once a year, companies participate in the celebration of Earth Day. There are social media posts on how to save the environment and posts that greet everyone “Happy Earth Day.” Office activities like “Plant a Tree,” “Green Party,” and “Vegetarian Day” are held to celebrate the

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  • New to call center outsourcing? These are the top blog posts you should be reading call center outsourcing

    If you’re an owner of a startup or a small/medium-sized business (SMB), chances are, you’ve already heard from your fellow businessmen or read from published articles that call center outsourcing is a tested and proven way of acquiring cost-sa

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  • Magellan Solutions’ employees join Voice War 2016 Voice War 2016 Magellan Solutions

      Magellan Solutions’ Jeric Rongap, Rollie Luchavez, and Jose Muñoz are competing in Voice War 2016 – a nationwide singing competition for BPO/Call Center employees. Voice War 2016 is BPO Radio’s annual singing competition that aims to appreciate the artists of the BPO community as it forms a venue where top vocal talents are able to express themselves through International and OPM songs. The e

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The Magellan Solutions Blog

Choose BPO Philippines: The Advantages Of Hiring Philippine-based Professional Order Takers standard

Written by: John  Published by: Magellan Solutions The BPO industry offers various outsourcing services and order taking is an inbound service offered by the Philippine contact center industry. The service of order takers vary from one industry to another. Order takers are the people who interact with the customers over the phone. Their main duty...

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Should I Order? standard

“May I take your order?” is a question you often hear when eating out. From McDonald’s to the finest five-star restaurants, the fast food attendant or waiter never fails to ask the hungry patrons. Did you know, however, that this line doesn’t just apply to your trendy neighborhood Starbucks? The customer contact center business likewise...

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