Tags Archivesorder taking
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  • How An Answering Service Benefits Legal Firms, Medical Institutions, And Dental Facilities

    Professional industries need contact centers to maintain a thriving business. Law firms have different contact service requirements compared to hospitals and clinics. Below are the types of answering services and how different businesses can be served through an outsourced call center to questions from clients and partners. Types Of Answering Services • Automated answering service - Cust

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  • Business Process Outsourcing for SMEs: Yes or No?

    Are you an entrepreneur thinking about how to take your business to new levels of productivity? Are you looking at streamlining your current processes to strengthen brand recall to target customers? And are you exploring outsourcing to help you achieve these goals? This article walks you through the fundamentals of outsourcing so you can decide better if this will ultimately suit your needs and prop

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  • 9 Customer Service Skills Found In Most Philippine Employees

    There seems to be no stopping the Philippine BPO industry. Definitely not surprising as the country holds a huge amount of talented individuals who are more than happy to earn a good salary without leaving the country. The government also helps the industry grow with its programs that support it. Choosing a company in the Philippines will not be something you would regret. The country has individuals who are

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  • Order Fulfillment Processes in Drop Shipping Businesses

    Low-investment and profitable business Being a retailer for a wholesale company on a drop-shipping setup is a low-capital business model for small entrepreneurs. Often what is needed are average online marketing skills and time in one’s hands to run the businesses. Social media easily connect drop shippers to consumers The adoption of social media by just about every hu

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The Magellan Solutions Blog

Choose BPO Philippines: The Advantages Of Hiring Philippine-based Professional Order Takers standard

Written by: John BorilloPublished by: Magellan Solutions The BPO industry offers various outsourcing services and order taking is an inbound service offered by the Philippine contact center industry. The service of order takers vary from one industry to another. Order takers are the people who interact with the customers over the phone. Their main duty...

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Should I Order? standard

“May I take your order?” is a question you often hear when eating out. From McDonald’s to the finest five-star restaurants, the fast food attendant or waiter never fails to ask the hungry patrons. Did you know, however, that this line doesn’t just apply to your trendy neighborhood Starbucks? The customer contact center business likewise...

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