Philippine call center

March 16, 2018
call center industry

The Philippine Call Center Industry: A Brief History

Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.
November 5, 2014

How To Use Customer Technical Support During Holidays

  For each and every day of our life, we would have to deal with the usual things that come and go. We have to make […]
April 14, 2014

The Philippine BPO Industry Offers Rightshoring Plans For Businesses

Due to the increasing popularity of outsourcing services, there are no signs of its possible demise or slowing down. According to the IT & Business Process […]
December 12, 2012

Philippine Call Center Expands in the US

Manila, Philippines, July 04 2012 – Magellan Solutions Outsourcing Inc., a fast-growing contact center in the Philippines, announced the opening of its new office in the […]