We all love “holiday treats”. Whether it’s a simple discount on that Thanksgiving Turkey, or a huge flat screen TV won at a raffle, it’s always fun to get that special treat for the season.
Did you know, however, that you can treat your customers to those “holiday treats”? In fact, you can get your customer call center partner – the one you outsource your customer care needs to—to help you out.
Your customer service call center partner can let customers in on the latest discounts they can get when visiting your store or even when purchasing online or via the call center service hotlines.
Another way of helping is by making it easy for inbound customers to join a raffle—each time they contact any of your call center service channels entitles them to one entry, for instance.
Better yet, have your inbound call center team on standby so winning customers can easily redeem their prize via the simple instructions given to them by the friendly customer care telephone reps.
So come on, treat your customers this holiday season. After all, we all love and deserve a treat, right?