Call Center Process
  • Latest Blog Updates
  • Benefits Of Booking A Flight Through A Call Center airport reservation

    A proven way to impress today’s airplane-flying customers is to provide a hassle-free and quick service, particularly in making flight reservations. Some companies in the travel services industry have already decided outsourcing this task to call centers and BPOs is a practical and effective alternative to hi

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  • What Impact Does Outsourcing Have On Your In-House Employees? outsourcing_services

    If your in-house employees have too much on their plates, then you need to consider outsourcing. It’s not about replacing your staff with an offshore team in a bid to widen profit margins. It’s about spreading out the work load and making office life more bearable for your in-house hires.Here’s what outsourcing service

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  • Questions You Should Ask Before Outsourcing Your Services outsourcing services

    Outsourcing is no longer optional. It has become a necessity in an increasingly competitive business landscape. Doing so can give you an edge over your larger and more established competitors. US companies hired over 14 million offshore employees in 2013 alone - testament to outsourcing’s role in g

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  • Reasons To Choose Philippine Call Center Services Optimized-philippines call center services

    It has been a widely reported fact that the Philippines overtook India as the new number one destination for call center services in the world. While both are progressing, Third World countries, there are s

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Your Trusted Call Center Partner

For 9 strong years, Magellan Solutions Outsourcing Inc. has been widely renowned for helping small and medium businesses deliver outstanding customer service. The company today is considered one of the “best-value” offshore outsourced call center in the Philippines, providing high-quality call
Magellan Solutions Mandaluyong Facilitycenter and BPO services from business answering services to 24/7 technical support. It has now expanded to non-voice solutions – legal processing, applied engineering services, medical coding and billing, medical transcription, and IVR support. Magellan Solutions is attracting large-scale organizations and SMBs from around the world, providing them with the support needed to improve their bottom-line growth.  Take a look at our simple call center process.  Organizations will find Magellan Solutions an ideal business partner because of its
– Flexibility
– Responsiveness to change
– Personalized client management approach
Business Development Diagram
Magellan Solutions understands full well that success is achievable when there is close coordination with its clientele. For the company, working with business customers means building long-term relationships, addressing their needs, and exceeding their expectations. The growth of Magellan’s inbound call center service is in its ability to help companies scale up, drive operational efficiency, and increase work productivity. The BPO solutions, on the other hand, help them save on technology and infrastructure, turn fixed costs into flexible costs, and bring more accountability for every work done, improves productivity, access to skilled workforce, and many more.
Magellan can help your business focus on what is important: Your business. Contact us today for a free, no-obligation consultation or call us-toll free (available from the United States, United Kingdom, Australia, and Rest of World).

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