Magellan’s customer service employee recruitment efforts have included the following specific methods:

• Placing prominent advertisements in national and Metro Manila newspapers, on major Metro Manila radio stations and on its own Web site and elsewhere on the Web;
• Participating in job fairs sponsored by the government, major universities and other institutions in Metro Manila and elsewhere;
• Targeting and approaching candidates directly in limited circumstances;
• Placing job advertisements in online recruitment websites; and
• Utilizing the personal social networks of senior executives and middle management.

Magellan has deployed a rigorous selection process that has yielded only the best employees from the candidate pool.  Our process implements a four-step, multilevel, employee screening process consisting of the following:

• Resume screening
• Guide Phone Interview
• Psychological, IQ and Communications skills exam
• Character probing final interview