Inbound Call Center Services
  • Latest Blog Updates
  • 6 reasons why outsourcing a call center can work for your business outsourcing call center

    New to outsourcing? Still wondering if it’s the next step for your business? Here are 7 reasons why outsourcing a call center can work for your business. 1. It increases efficiencies within your

    Read More
  • Why Live Phone Answering Is A Must In This “Instant” Driven World live phone answering

    Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of the need to get as much done in as little time as possible. The same rings true for your customers, all of whom are just as pressed for time as you are. The demands of day-to-day life call for efficiency. People are expected to maintain relationships, raise families, stay

    Read More
  • Why Customer Support Matters in the Age of E-commerce Print

    Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, while a staggering 60 percent will abort a purchase or transaction if they receive poor service. The latter translates to losses of about $83 billion in lost sales for American retailers. The high cost of p

    Read More
  • 8 Reasons To Love Our Inbound Call Center Solutions call center in the Philippines

    As a small to medium-sized business owner, you might have already considered outsourcing inbound call center solutions at some point. As your customer base grows, your company will have to be in a position to handle more incoming

    Read More

Inbound Call Center Services

Magellan Call Center AgentsFact: The telephone ranks as the highest and most preferred customer service channel to date—at 79%.

Fact: Around 71% of customers would still continue to use the phone for all their customer care needs. Moreover, a large number of people still want a live human agent to respond and deal with their needs each time they contact a company’s customer call center.

Yes, the world may have been invaded by a slew of automated “self-service” Interactive Voice Response Systems (IVRs), checkout processes, online FAQs, and other electronic customer service tools. Despite this, clients still want the warmth of a friendly human being at the other end of the telephone line. And this is exactly what you and your customers will get when you partner with Magellan Solutions’ inbound call center services.

Premier Call Center in the Philippines

As one of the leading inbound call centers in the Philippines, Magellan Solutions provides top-notch call center solutions that keep you in close contact with your valued clients. Beyond the usual product and service inquiry, however, we give you that extra edge which no automated IVR, or run-of-the-mill call center can give—a chance to build a personal relationship with your customers.

With innovative tools and services handled be a dedicated customer service call center staff, your business can now stay open 24/7. You can be there for your valued customers whenever they need you. As if this wasn’t enticing enough, we offer the latest communication tools that makes your budding enterprise easily accessible to any client from anywhere in the world. Needless to say, we will throw in a highly-skilled customer service team who offers something that no other call center agent can: the Filipino warmth and hospitality that makes each and every customer feel as though they were your only client.

Magellan Solutions offers:

Rest assured that your customers will receive true personal care and attention—as if they were dealing with you, in person.

Contact us today for more information

Name:

Company:

Phone:

Email:

Country (Location):

What is the best time to call (optional) ?:

Department :

Subject:

Message:


This is a unique website which will require a more modern browser to work!

Please upgrade today!

Web Statistics