French Customer Service & Technical Support
  • Latest Blog Updates
  • 5 Ways A Call Center Can Make Or Break Your Business call center for business

    There is an ongoing evolution of how people view call centers. Initially, many thought of call centers as just an extension of a company’s administration office, and nothing more than an answering service provider. But as the call center and business process outsourcing industry became more com

    Read More
  • 8 Hurdles SMEs Face and How Outsourcing Can Help sme outsourcing

    Every business has its own share of challenges and opportunities for growth. SMEs, just like any other business, needs to be very strategic with the use of their resources. But unlike other businesses, SMEs face a set of challenges that are unique to their kind. With the help of business strategies and

    Read More
  • Outsourcing vs Hiring In-House Staff outsourcing benefits

      You and your competitors have probably wondered about the same thing: when it comes to certain tasks and business functions, should you outsource or hire your own employees? With all the reported benefits of outsourcing, many startup entrepreneurs and established comp

    Read More
  • How to Totally Outsource the Call Center Needs of Your Startup outsourcing for startups

    Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have to work with, a bit of prudence won’t hurt -- so consider outsourcing voice services to a call center that can get the job done at a fraction of the price

    Read More

French Call Center Outsourcing

French call center support services philippinesMagellan Solutions makes it easier for businesses to manage and support French customers with its French customer service. Our customer support teams are highly trained professionals, expert in both writing and speaking French even to native speakers. This language support makes process faster and much easier by maintaining a 24/7 customer call center in French.

France is one of the world’s top countries with a robust economy. In fact, in Europe alone, it already holds the rank as having the second largest when it comes to the economy and financial system. That sure means that there are a lot of huge companies out there that are continuously rising and are doing well. This also means that there is a need for good customer service and back office tasks.

Most businesses in France do business using only their national language. To be able to help out French businesses, one must understand the culture and the business that happens in that country. The French market is still evolving and so being at the tip of their toes is one thing that these agents usually do. This can be quite difficult especially for call centers which only focus on the English language. Magellan Solutions supports businesses that require French-speaking call center agents. The call center has seen the need for French call center outsourcing services and so it has the resources and the manpower to help out French businesses do even better. Magellan can also look for the ones you prefer, train them on French businesses processes and culture to deliver work well and in a timely manner.

By investing in Magellan Solutions and its French call center outsourcing services, businesses can market to the French and get an even bigger market share. On the other hand, for French-speaking businesses wanting to get outsourced help, the company is more than happy to assist them with that. Investing in the company would allow them to get value for their money and yet be able to get high quality service that is world-class. Policies, systems, processes, and tools used by agents are updated to help make the work be even better.

Aside from inbound customer service, this Philippine call center also offers back office services:

The whole team is comprised of efficient and effective agents, veteran team leaders, a team of subject matter experts to keep quality always constant, and the updated equipment to facilitate better jobs done. It is best to start investing in French call center outsourcing services from Magellan Solutions Inc.

Contact us via email or give us a ring for more information.

Contact us today for more information

Name:

Company:

Phone:

Email:

Country (Location):

What is the best time to call (optional) ?:

Department :

Subject:

Message:


This is a unique website which will require a more modern browser to work!

Please upgrade today!

Web Statistics