Thai Customer Service & Technical Support
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    If your in-house employees have too much on their plates, then you need to consider outsourcing. It’s not about replacing your staff with an offshore team in a bid to widen profit margins. It’s about spreading out the work load and making office life more bearable for your in-house hires.Here’s what outsourcing service

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  • Questions You Should Ask Before Outsourcing Your Services outsourcing services

    Outsourcing is no longer optional. It has become a necessity in an increasingly competitive business landscape. Doing so can give you an edge over your larger and more established competitors. US companies hired over 14 million offshore employees in 2013 alone - testament to outsourcing’s role in g

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    It has been a widely reported fact that the Philippines overtook India as the new number one destination for call center services in the world. While both are progressing, Third World countries, there are s

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Thai-Language Call Center Outsourcing in the Philippines

thai customer service

Magellan Solutions is the partner of choice for most companies that require multi-lingual customer service. We offer high-quality 24/7 Thai customer service, backed by our competent customer care call center representatives who can make a positive impact to your brand. They are properly trained and equipped with the skills and knowledge to handle customers and establish better relationships.

Best Customer Service For Multi-lingual Thai Customers

Thailand is a newly industrialized country and it means that it has a huge growth potential. With that, you have seen that your business could definitely benefit a lot if you chose to expand to this Asian country. It sure would be nice to have a wonderful share of that market. After all, since it is still starting to develop and become a global mover, being in that market right now would be a good move to make. That step you take right now would help you reap in a lot in the coming years. Of course, just because Thailand is a newly industrialized nation means that you should be complacent and just be relaxed about the whole venture. This is a common misconception. In fact, what you should do is to make sure that you are pushing to be the standard and pushing to help boost that economy which all of the businesses there would be benefitting from soon enough with the right hard work. Thus, it is best to make sure that you provide the best customer service that you can as it will be your first step towards building a really strong customer base.

Your customers are your lifeblood and it will be them who will make your business move. If you choose to ignore them and just treat them as people who come in and out of your business, then you can expect them to find some other business like yours. However, treat them like they are part of the royal family and you can be sure that they be converted into loyal and repeat customers. That is the kind of customer that you need in your business and Magellan Solutions can help you achieve that.

Magellan Solutions Call Center has been a partner of many businesses for years already as it has established itself as a multilingual call center for companies around the world. It offers multilingual services in different languages that help enterprises enter new markets without having to worry about the language barriers. For many years, the company has been able to hone its staff and create better processes to serve customers better.

Our Services

Customer service
Telephone answering services
24-hour help desk and technical services
Reservations and bookings
• Message transcription

These services have helped a whole lot of businesses enter new markets including the dynamic Thai markets.

Investing in Magellan Solutions Outsourcing would be a really good move for you and for your business because you would not have to wait that long for things to be set up. Everything is already ready. The agents have been trained well and the facilities and other important pieces of equipment are just waiting to be utilized. Agents are fluent in Thai and have the skills and experience when it comes to providing remarkable customer service. These people are going to be your bridge in keeping all those Thai customers happy with your product or service and they will be your partners towards success.

If you are interested in learning more about Magellan Solutions Outsourcing Inc. and all the Thai BPO services it offers, please feel free to contact them by sending an email or giving them a call. The company has different packages that are made for different types of businesses. They would be more than happy to provide you with the answers that you need.

Contact us today for more information





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