Contact Center Agents
  • Latest Blog Updates
  • 8 Hurdles SMEs Face and How Outsourcing Can Help sme outsourcing

    Every business has its own share of challenges and opportunities for growth. SMEs, just like any other business, needs to be very strategic with the use of their resources. But unlike other businesses, SMEs face a set of challenges that are unique to their kind. With the help of business strategies and

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  • Outsourcing vs Hiring In-House Staff outsourcing benefits

      You and your competitors have probably wondered about the same thing: when it comes to certain tasks and business functions, should you outsource or hire your own employees? With all the reported benefits of outsourcing, many startup entrepreneurs and established comp

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  • How to Totally Outsource the Call Center Needs of Your Startup outsourcing for startups

    Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have to work with, a bit of prudence won’t hurt -- so consider outsourcing voice services to a call center that can get the job done at a fraction of the price

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  • 6 reasons why outsourcing a call center can work for your business outsourcing call center

    New to outsourcing? Still wondering if it’s the next step for your business? Here are 7 reasons why outsourcing a call center can work for your business. 1. It increases efficiencies

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Contact Center Agent

RESPONSIBILITIES:

  • Answering calls, emails, or chat queries promptly
  • Offering assistance and solutions to customers’ concerns
  • Maintaining quality discussions that lead to customer satisfaction
  • Making return calls or verifications to ensure proper disposition of issues

REQUIREMENTS::

  • Good command of the English language
  • Completed at least 2 years in College
  • Willingness to work on mid, evening, or graveyard shift schedule
  • Availability to start work immediately
  • Fresh Graduates are welcome to apply, but experience in the Call Center Industry is preferred!
  • Experience in Technical Service or in Inbound Sales is an advantage!

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