Contact Center Agents
  • Latest Blog Updates
  • Why Live Phone Answering Is A Must In This “Instant” Driven World live phone answering

    Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of the need to get as much done in as little time as possible. The same rings true for your customers, all of whom are just as pressed for time as you are. The demands of day-to-day life call for efficiency. People are expected to maintain relationships, raise families, stay

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  • Why Customer Support Matters in the Age of E-commerce Print

    Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, while a staggering 60 percent will abort a purchase or transaction if they receive poor service. The latter translates to losses of about $83 billion in lost sales for American retailers. The high cost of p

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  • 8 Reasons To Love Our Inbound Call Center Solutions call center in the Philippines

    As a small to medium-sized business owner, you might have already considered outsourcing inbound call center solutions at some point. As your customer base grows, your company will have to be in a position to handle more incoming

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  • Increase revenue through utilizing existing customer base call center outsourcing

    Most businesses spend the majority of their resources on getting new customers that they tend to ignore their most prized asset: their existing customer base or network. “It is c

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Contact Center Agent

RESPONSIBILITIES:

  • Answering calls, emails, or chat queries promptly
  • Offering assistance and solutions to customers’ concerns
  • Maintaining quality discussions that lead to customer satisfaction
  • Making return calls or verifications to ensure proper disposition of issues

REQUIREMENTS::

  • Good command of the English language
  • Completed at least 2 years in College
  • Willingness to work on mid, evening, or graveyard shift schedule
  • Availability to start work immediately
  • Fresh Graduates are welcome to apply, but experience in the Call Center Industry is preferred!
  • Experience in Technical Service or in Inbound Sales is an advantage!

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