Contact Center Agents
  • Latest Blog Updates
  • Top Countries Served by Philippine Call Center & BPO Industry global outsourcing

    Ever since global outsourcing started, the growth of business process outsourcing (BPO) industry in the Philippines has developed at a faster rate. The Philippines continues to be one of the top call centers in the world and still remains as the top destination for customer r

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  • Voice Problems Among Call Center Agents qualities of a good representative

    A well-modulated voice is one of the best qualities of a good representative. Like singers, lawyers, teachers, and preachers, the voice is an asset — a capital that enables them to earn a living. Call center agents communicate mostly by phone, thus using their voice on a regular basis and f

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  • Philippines VS. India: Which One Is Better In BPO Services? outsourcing work provider

    There are two countries in the world that are quite known for providing effective business process outsourcing services — India and the Philippines. Businesses that are looking to outsource services from BPO companies usually go to these countries to look for

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  • Where To Find The Best Philippine Telemarketing Call Centers ISO certified call center companies in the Philippines

    The Philippines is a well-known global destination for world-class call centers that can cater to your back office support needs. The country has a huge talent pool, many of which are graduates of business and engineering courses. It is also a perfect call center locatio

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Contact Center Agent

RESPONSIBILITIES:

  • Answering calls, emails, or chat queries promptly
  • Offering assistance and solutions to customers’ concerns
  • Maintaining quality discussions that lead to customer satisfaction
  • Making return calls or verifications to ensure proper disposition of issues

REQUIREMENTS::

  • Good command of the English language
  • Completed at least 2 years in College
  • Willingness to work on mid, evening, or graveyard shift schedule
  • Availability to start work immediately
  • Fresh Graduates are welcome to apply, but experience in the Call Center Industry is preferred!
  • Experience in Technical Service or in Inbound Sales is an advantage!

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