Contact Center Agents
  • Latest Blog Updates
  • Benefits Of Outsourcing For Startup Companies outsourcing_for_startups

    Today’s startup companies operate in a very exciting time. They have almost endless possibilities, with many technological tools working at instant speed, at their disposal. Even society’s perspectives on ways of doing business evolved. Half a century ago, the thought of an entrepreneur working with so

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  • What Employee Qualities are Call Centers Looking for? call_center_employment

    Your customer service is only as good as the caliber of the agents who provide it. As front liners, customer service employees serve as the human element of your company. Being in direct contact with clientele puts them in the position to not just offer solutions, but to empathize with customers and make the

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  • Benefits Of Booking A Flight Through A Call Center airport reservation

    A proven way to impress today’s airplane-flying customers is to provide a hassle-free and quick service, particularly in making flight reservations. Some companies in the travel services industry have already decided outsourcing this task to call centers and BPOs is a practical and effective alternative to hi

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  • What Impact Does Outsourcing Have On Your In-House Employees? outsourcing_services

    If your in-house employees have too much on their plates, then you need to consider outsourcing. It’s not about replacing your staff with an offshore team in a bid to widen profit margins. It’s about spreading out the work load and making office life more bearable for your in-house hires.Here’s what outsourcing service

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Contact Center Agent

RESPONSIBILITIES:

  • Answering calls, emails, or chat queries promptly
  • Offering assistance and solutions to customers’ concerns
  • Maintaining quality discussions that lead to customer satisfaction
  • Making return calls or verifications to ensure proper disposition of issues

REQUIREMENTS::

  • Good command of the English language
  • Completed at least 2 years in College
  • Willingness to work on mid, evening, or graveyard shift schedule
  • Availability to start work immediately
  • Fresh Graduates are welcome to apply, but experience in the Call Center Industry is preferred!
  • Experience in Technical Service or in Inbound Sales is an advantage!

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