• Latest Blog Updates
  • 6 reasons why outsourcing a call center can work for your business outsourcing call center

    New to outsourcing? Still wondering if it’s the next step for your business? Here are 7 reasons why outsourcing a call center can work for your business. 1. It increases efficiencies within your

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  • Why Live Phone Answering Is A Must In This “Instant” Driven World live phone answering

    Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of the need to get as much done in as little time as possible. The same rings true for your customers, all of whom are just as pressed for time as you are. The demands of day-to-day life call for efficiency. People are expected to maintain relationships, raise families, stay

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  • Why Customer Support Matters in the Age of E-commerce Print

    Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, while a staggering 60 percent will abort a purchase or transaction if they receive poor service. The latter translates to losses of about $83 billion in lost sales for American retailers. The high cost of p

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  • 8 Reasons To Love Our Inbound Call Center Solutions call center in the Philippines

    As a small to medium-sized business owner, you might have already considered outsourcing inbound call center solutions at some point. As your customer base grows, your company will have to be in a position to handle more incoming

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Freelance Writers

We are always in need of writers to contribute to our marketing efforts on a freelance basis. We are actively looking for the following:

Web copywriter

  • Responsible for writing business information and services descriptions
  • Must be detail-oriented and a perfectionist
  • Marketing minded
  • Knowledgeable about user behavior on a website and experience in writing copies for websites 

News writer and article writer

  • Write  news items that serve the business interests
  • Write articles about the BPO and call center industry
  • Write articles about industry best practices
  • Write articles about BPO and call center industry and its people


  • Only candidates interested in freelancing will be entertained
  • Experienced writers with online research skills
  • Must have a portfolio
  • Interest in the BPO and call center industry a plus
  • We are also interested in writers with a social media presence

Email your resume to careers@magellan-solutions.com

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