USA Facilities
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  • 6 reasons why outsourcing a call center can work for your business outsourcing call center

    New to outsourcing? Still wondering if it’s the next step for your business? Here are 7 reasons why outsourcing a call center can work for your business. 1. It increases efficiencies within your

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  • Why Live Phone Answering Is A Must In This “Instant” Driven World live phone answering

    Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of the need to get as much done in as little time as possible. The same rings true for your customers, all of whom are just as pressed for time as you are. The demands of day-to-day life call for efficiency. People are expected to maintain relationships, raise families, stay

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  • Why Customer Support Matters in the Age of E-commerce Print

    Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, while a staggering 60 percent will abort a purchase or transaction if they receive poor service. The latter translates to losses of about $83 billion in lost sales for American retailers. The high cost of p

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  • 8 Reasons To Love Our Inbound Call Center Solutions call center in the Philippines

    As a small to medium-sized business owner, you might have already considered outsourcing inbound call center solutions at some point. As your customer base grows, your company will have to be in a position to handle more incoming

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Magellan Solutions USA Facilities

Magellan AgentsMagellan Solutions USA has envisioned itself to become a global leader in the implementation strategies of contact center, back-office, data processing, and other outsourcing services. It is committed to providing the same level of call center expertise offered by large contact centers, providing this to SMEs, entrepreneurs and professionals. It also wishes to provide closer and more authentic partnerships with businesses.The US office of Magellan Solutions opened in July 2010 in answer to the increasing demand of small and medium business owners, large corporations and entrepreneurs wanting to know about the call center’s growing range of inbound, outbound and BPO services. It is located in Brisbane, a city located in the northern part of San Mateo County on the lower slopes of San Bruno Mountain in California.

Drop by our office in Brisbane, California today. Call or email us to arrange a visit.

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