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HOME »About Magellan »Company Overview
Management Team »Fred Chua - Chief Executive Officer
Aaron Goach - President and General Counsel
Jenifer Sun - Secretary/ Treasurer
Giok Ping Chua - Chairman
Johanna Goach - Vice Chairman
Value Proposition
Message from the CEO
Inbound Call Center - Help Desk, Reservations Call Center, Order Taking Call Centre, Customer Care »Telemessaging Services
Business Process Outsourcing
Outsourced Contact Center Services »Customer Call Center
Help Desk / Tech Support Call Center
Order Taking Call Center
Reservations Call Center
The Call Center Industry: Outsourced Inbound Customer Services and Telemarketing | Magellan Solutions »History
The Call Center Industry and its People
San Juan Business District commercial leasing market
Government incentives
An Outlook for the Offshore Call Center Industry
The Future Magellan Solutions
Careers »Call Center Agent
Quality Assurance Supervisor
Outbound Sales Agent
InboundCustomer Service Representative
Recruitment Specialist
Program Supervisor
Team Lead - Inbound Campaign
Operations Support Coordinator
Our Center »Our Call Center Recruitment
Our Call Center Training
Our Call Center Operations
Our Call Center - Quality Assurance
Download Sample Recordings
Partners »imGame Inc.
ATSI
ECCP
Philippine Call Centers Alliance
Contact Center Association of the Philippines
Global Criterion Solutions Limited
Facilities »Infrastracture
Security and Business Continuity
San Juan Facilities
Mandaluyong Facilities
Career Newsletter
Glossary of Call Center Terms | Magellan Solutions Offshore Call Center
Glossary of Call Center Terms | Magellan Solutions
Magellan Solutions Inbound Call Center - White Papers »Magellan Solutions - Philippine Contact Center Industry
Magellan Solutions - Philippine Outsourcing Survey
2006 Contact Centre Benchmark
Magellan Solutions - The Insider's Guide to Great Customer Service on the Web
Magellan Solutions - Small Business Administration FAQs
Magellan Solutions - Make More Sales Calls

Updates

The Philippines is the new call center capital

With its prime location and quality labor, the Philippines has become the world's mecca for call center services.

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Toll-free numbers for UK and Australia business customers

Toll-free numbers are now available to small business owners in the UK and Australia. Call us toll-free today.

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Customer Satisfaction is Key

Simply put, a happy customer is one that knows he can count on your company to back him up when things go wrong. Having a reliable product is one thing. But having a customer call center that is easily accessible via telephone or internet, 24/7, makes all the difference.

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