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  • The Critical Role Of Customer Service Training In Successful Customer Engagement customer service training

    In business, external success begins with inner success. To develop a strong and lasting relationship with customers, you must first strengthen the camaraderie within your organization. To keep the customers satisfied, you must first create a great corpor

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  • The Magic Words Of Excellent Customer Service customer service

    Communication is grounded on the words that we use, how we construct it, and how we deliver it. We also know that exceptional communication translates to outstanding customer service. That is because the words and phrases that we use are so powerful that it has the ability to guide or redi

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  • Why Investors Are Attracted To The Philippine Call Center Industry Philippine call center

    [caption id="attachment_11177" align="aligncenter" width="1234"] The Philippines is undoubtedly among the highly-coveted regions across the globe as far as business process outsourcing (BPO) is concerned today.[/caption

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  • Funny Quotations About Call Center Work call center motivational quotes

    The work of a call center agent is often a repeated cycle of calls, tickets, reports, emails, and complaints. Most of the time, they deal with irate customers or encounter prospects who hung up the phone. The stress level is high in this industry. It even goes against the normal work hours. Whil

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