July 4, 2021
A blog banner by Magellan Solutions titled Why Hire From Happy Customer Service Outsourcing Companies?

Why Hire From Happy Customer Service Outsourcing Companies?

Hiring Agents from Happy Customer Service Outsourcing Companies Will Bring Tremendous Advantage for Your Business 56.14% of customers expect to talk to friendly customer service […]
June 28, 2021
A blog banner by Magellan Solutions titled What Should Be Your Goal in Your Virtual Assistant Cold Calling Service?

What Should Be Your Goal in Your Virtual Assistant Cold Calling Service?

What Outcome Should You Prioritize When You’re Doing a Virtual Assistant Cold Calling Service? Virtual assistant cold calling service has been an integral part in […]
June 25, 2021
A blog banner by Magellan Solutions titled Outsource Transcription Philippines: Freelancers vs BPO Employees?

Outsource Transcription Philippines: Freelancers vs BPO Employees?

Would you go to freelancers or full time BPO employees when looking for an outsource transcription Philippines?   Finding trusted people to work for your […]
June 22, 2021
A blog banner by Magellan Solutions titled How Does Digitalization Improve Insurance Accounting Outsourcing?

How Does Digitalization Improve Insurance Accounting Outsourcing?

Innovating your insurance accounting outsourcing through digitalization is one way to adapt with the ever changing situation of the industry. Insurance accounting outsourcing has been […]
June 21, 2021
A blog banner by Magellan Solutions titled 5 Compelling Reasons Your Call Center Service Provider Should Use a Cloud-Based Platform

5 Compelling Reasons Your Call Center Service Provider Should Use a Cloud-Based Platform

One of many reasons why a call center service provider becomes successful is their use of a cloud-based platform.   60% of call center service […]
June 19, 2021
A blog banner by Magellan Solutions titled Tips on How to Avoid Fraud in Loan Processing Call Center

Tips on How to Avoid Fraud in Loan Processing Call Center

How outsourcing a loan processing call center prevents high risk of fraudulent transactions? Fraudulent transactions have been the main problem for any financial institution in […]
June 16, 2021
A blog banner by Magellan Solutions titled Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

In searching for outsource customer service solutions, you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide […]
June 14, 2021
A blog banner by Magellan Solutions titled Pros and Cons of Hiring a Seasonal Employee in Retail Call Center Outsourcing

Pros and Cons of Hiring a Seasonal Employee in Retail Call Center Outsourcing

Is it more practical to hire seasonal employees in retail call center outsourcing? It is a given fact that outsourcing can help you save money […]
June 13, 2021
A blog banner by Magellan Solutions titled 5 Key Principle on How to Win in Omnichannel Outsourcing

5 Key Principle on How to Win in Omnichannel Outsourcing

Omnichannel outsourcing allows SMEs to maximize the visibility of their product on many platforms. It is not enough that you have a cold calling service […]
June 12, 2021
A blog banner by Magellan Solutions titled How SMEs Solved These 4 Challenges Through Back Office Service Solutions?

How SMEs Solved These 4 Challenges Through Back Office Service Solutions?

SMEs found an answer with their problems using back office service solutions. It is not easy to run a start-up business. That’s why many business […]
June 11, 2021
A blog banner by Magellan Solutions titled What Does it Mean to Have Mobile Outsourcing Solutions for SMEs?

What Does it Mean to Have Mobile Outsourcing Solutions for SMEs?

Mobile outsourcing solutions has been a go-to strategy for SMEs that want to gain more popularity with modern consumers. Many businesses depend on mobile outsourcing […]
June 9, 2021
A blog banner by Magellan Solutions titled Do You Need a Script for Your Order Processing Call Center?

Do You Need a Script for Your Order Processing Call Center?

Is a script important in establishing smooth sailing communication in an order processing call center?   You need to consider a lot of things when […]
June 7, 2021
A blog banner by Magellan Solutions titled What Are the Ideal Outsourced Phone Support Contracts for SMEs?

What Are the Ideal Outsourced Phone Support Contracts for SMEs?

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and […]
June 6, 2021
A blog banner by Magellan Solutions titled How to Prepare Your Agent for Inbound Order Taking Services

How to Prepare Your Agent for Inbound Order Taking Services?

It takes a lot of preparation to have an excellent inbound order taking services. Your agents should have the capacity to take business from your […]
June 5, 2021
A blog banner by Magellan Solutions titled How to Prepare Your Agent for Inbound Order Taking Services?

What the Top 5 Call Center Service Provider Reveals About the Upside of Offshore Outsourcing?

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider […]