Fb Pixel Magellan Solutions, Author at
September 21, 2020
e-commerce customer service best practices

11 E-Commerce Customer Service Best Practices You Should Follow

  E-commerce businesses have surged in popularity in recent years. During the pandemic, the role of the e-commerce industry became even more important. However, the […]
September 11, 2020
multilinguak call centers

Expanding Your Business With Multilingual Call Centers

  Reaching out to a global market is the goal for most businesses. However, an international customer base means communicating with people from different time […]
August 20, 2020
live chat support

Shorten Your Response Time With Live Chat Support

  According to a survey by Harris interactive, 75% of customers feel that it takes too long for them to get in touch with a […]
August 18, 2020
call center best practices

Call Center Best Practices You Can Apply To Your Small Business

  A call center is crucial to the success of any business. The performance of your call center can make or break your relationship with […]
August 18, 2020
examples of email customer services

12 Examples Of Email Customer Service Best Practices

  Technological advances gave way to the proliferation of new modes of communication. For businesses, these new channels mean new ways to respond to customers […]
August 14, 2020
call answer services

All You Need To Know About Outsourcing Phone Answering

  Phone answering is one of the main channels that businesses use to provide customer service. Here, customer service representatives are put in charge of […]
July 13, 2020
saas outsourcing

SaaS Outsourcing: Why Should Your Company Do It?

  Software-as-a-Service or SaaS is one of the fastest growing branches of the tech industry. More and more entrepreneurs are investing in the SaaS industry, […]
June 19, 2020
fintech outsourcing

Your Quick Guide To FinTech Outsourcing

  Traditional bank practices and cash handling come with a lot of challenges and inconvenience. And in 2020, going cashless is a must. The FinTech […]
June 1, 2020
how to grow a business fast

How To Grow A Business Fast Despite An Economic Crisis

  A small business is not meant to be small for too long. Being small does not only limit your opportunities — it makes your […]
June 1, 2020
telemedicine services

Pandemic Sees High Demand For Telemedicine Services

  The pandemic has swept the globe and changed the lifestyles of many. To quell this pandemic, people around the world are forced to stay […]
May 29, 2020
data management in healthcare

Why Do You Need Data Management In Healthcare?

    The healthcare industry is essential in our society, especially amid the COVID-19 pandemic. At its core, however, healthcare is still a business industry, […]
May 19, 2020
importance of data management

Businesses Grow Because They Know The Importance of Data Management

  Information Technology has leveled the playing field. By knowing how to utilize IT to their advantage, even small businesses can pose a serious competition […]
May 14, 2020
data management benefits

Data Management Benefits Your Small Business Needs

  With our growing dependence on Information Technology, data is also becoming more and more valuable. As a modern-day entrepreneur, you have to learn how […]
May 13, 2020
types of data management

Types of Data Management Tasks That Every Business Needs

  Effective data management is essential in achieving business growth. If you manage your data poorly, your business will be vulnerable to damage, and your […]
May 8, 2020
how to hire first employee

How to Hire Your First Employee & Not Regret It

  Congratulations! After putting in a lot of time and hard work, you now have your very own business. However, the real challenge has only […]