Fb Pixel Magellan Solutions, Author at
September 28, 2020
Customer Service in the Insurance Industry

Customer Service in the Insurance Industry: Securing Loyal Customers

  One of the keys to a successful business lies not only in the products or services but also to loyal customers. This is especially […]
September 25, 2020
Inbound Call Center

When Should You Outsource Your Inbound Call Center?

  Are you still managing your inbound call center in-house? At some point, you’ll need to let go of administrative tasks and allot most of […]
September 18, 2020
Customer Service Channels

Customer Service Channels Effective for Your Business

  These days, when choosing or purchasing products or services, clients tend to identify the most appropriate platform to use. The recent ATG study reveals […]
September 9, 2020
Live Chat Statistics 2020

Live Chat Statistics 2020: Trends and Insights Businesses Should Know

  Over the years, technological advancements have innovated business communication. This resulted in the birth of live chat, an essential functionality of a website. This […]
August 18, 2020
Customer Retention Strategies

12 Customer Retention Strategies Businesses Should Use

  Staying on top is a bit difficult in this digital age as the competition is increasing and becoming more intense. With all the advertisements […]
August 18, 2020
Outsourcing Destinations in Asia

Most Sought-After Outsourcing Destinations in Asia

  The outsourcing industry is constantly growing with more businesses globally utilizing it. Companies from Western countries, UK, and Australia commonly seek help from the […]
July 16, 2020
telemarketing outsourcing

The Fundamental Guide to Telemarketing Outsourcing

  As you go on with your journey in finding effective sales and marketing strategies to boost your business, you will surely discover more about […]
May 28, 2020
Telemarketing Lead Generation

Telemarketing Lead Generation Industry Best Practices

  Companies relied on telemarketing lead generation services before digital marketing came in and opened new possibilities. When there was no concept of digital marketing, […]
May 28, 2020
Cost of Telemarketing

How Much is the Cost of Telemarketing?

  Many businesses up to this day have seen the significant effect of using telemarketing as a technique for lead generation, marketing and sales, and […]
May 28, 2020
Is Telemarketing Effective

Is Telemarketing Effective?

  If you are trying to discover an effective marketing tool and a certain way to reach consumers to increase sales and build brand equity, […]
May 14, 2020
Benefits of Telemarketing

10 Important Benefits of Telemarketing

  Telemarketing indeed is underappreciated because of the reputation it has gained. It is time to change the perspective of people regarding this as telemarketing […]
May 14, 2020
Types of Telemarketing

Types of Telemarketing for Your Business Needs

  Telemarketing is one of the important tools for businesses to achieve successful sales and marketing efforts and continue to grow. It is done through […]
May 14, 2020
Telemarketing Companies

How to Improve Sales Using Telemarketing Companies

  Businesses use telemarketing for appointment setting and lead generation. They also use telemarketing to expand their customer reach. It is quite difficult as many people […]
May 7, 2020
Call Center Cost Breakdown

Call Center Cost Breakdown: What Are You Paying For?

  The first step for every business in need of a call center is to decide whether to have an in-house team or to outsource […]
May 7, 2020
Benefits of Cold Calling

Benefits of Cold Calling Businesses Should Consider

  With the continuous advancement in technology, some businesses find cold calling irrelevant. Conventional this technique may be, the benefits of cold calling are undeniably […]