April 5, 2019
outsourcing 3D modeling services

The Impact of Outsourcing 3D Modeling Services to Architectural & Engineering

  Outsourcing 3D modeling services has enabled architectural and engineering firms to give more focus and resources to their core business, thereby meeting clients’ expectations […]
March 22, 2019
magellan solutions

MS Campaign Assists Client In Achieving Consistent Increase In Conversion

  One of the longest clients of Magellan Solutions continues to experience a steady increase in inbound sales conversion. During a three-month period (i.e., December 2018 […]
March 18, 2019
Magellan Solutions

Great Environmental Conservation Begins With Small Collective Efforts

Magellan Solutions’ employees took part in the creation of a 3D base map which will be used in Haribon Foundation’s efforts to restore an area […]
March 8, 2019
outsourcing data entry services

Outsourcing 101: The Future Of Outsourcing Data Entry

Outsourcing data entry services relieves organizations from the painstaking process of transferring written documents into digital data. In a world where almost all processes are […]
February 22, 2019
e-commerce customer service best practices

E-Commerce Customer Service Best Practices That The Household Goods Industry Should Follow

What does it take for the household goods industry to succeed in the online world? Aside from creating powerful marketing messages, they should also devise […]
February 15, 2019
improve customer service in e-commerce

Top 10 Effective Ways For Consumer Gadget Stores To Improve Customer Service In E-Commerce

If entrepreneurs know how to improve customer service in e-commerce, they are setting themselves one step closer to success.   For the past years, the […]
February 13, 2019
e-commerce customer care

Should Online Shops Outsource E-Commerce Customer Care?

  Closing sales marks only the start of your real journey with your customers. What happens after the purchase determines whether that relationship will continue […]
January 29, 2019
online billing inquiry

Why Utility Companies Need To Capitalize On Online Billing Inquiry

  People are always on the go, as the modern world so demands. And as technology continues to advance, the more they desire to have […]
January 18, 2019
billing inquiry outsourcing

Increasing Trustworthiness And Reliability In Consumer Finance Companies Through Billing Inquiry Outsourcing

  The consumer finance industry is not only grounded on money; it is deeply rooted in consumer’s trust. To encourage more customers to avail of […]
January 11, 2019
data cleansing and migration

Data Cleansing And Migration: The Solution To Exploding Data?

  Data explosion. The world has been consuming data at an unprecedented level. This is a necessity, as it will lead businesses and other organizations […]
January 4, 2019
Technical Support In School

The Growing Importance Of Technical Support In Schools

  The importance of technical support services in schools heightens as the world continues to embrace digital innovations. Gone are the days when teachers dwell […]
December 28, 2018
After-hours customer support

How Can Restaurants Maximize The Holiday Season With An After-Hours Customer Support

The holiday season is the perfect time to hold gatherings. For many, it is the most valid reason they can use to meet and be […]
December 20, 2018
magellan solutions

MS 2018 Year In Review: Level Up!

It’s almost the end of the year again! Although 2018 feels like it passes like the wind, for the Manila-based business process outsourcing company Magellan […]
December 14, 2018
24/7 live answering services

Why Liquor Stores And Bars Should Get A 24/7 Live Answering Service During The Holiday

It’s the most wonderful time of the year again. Sparkling lights illuminate streets and parks, malls are brimming with excited and frantic shoppers, and calls […]
November 29, 2018
customer service call center

Why Does Every Bank Need A Customer Service Call Center?

Customer service outsourcing is one of the best decisions a bank can benefit a lot from. In fact it is reshaping the industry with unique and […]