Fb Pixel Magellan Solutions, Author at
September 16, 2020
calculate cost per call

How To Calculate Cost Per Call In A Call Center

Businesses outsource their call center services to cut costs. But how can you calculate cost per call to make sure that you really save money […]
August 18, 2020
healthcare call center

Why Consider Outsourcing to a Healthcare Call Center

  These days outsourcing healthcare call center services is a necessity. It’s the bare minimum for patients who expect healthcare providers to be efficient and […]
August 14, 2020
customer support

Why A Seamless Customer Support Experience Keeps Clients Loyal

  Online shopping has become a huge part of the new normal. Consumers purchase through e-commerce sites while more and more entrepreneurs start offering their […]
June 8, 2020
b2b telemarketing

Here’s Why B2B Telemarketing is Here to Stay

  B2B telemarketing is one of the most effective methods of generating leads. Why? Because it generates trust by leveraging the power of phone calls […]
May 28, 2020
outbound telemarketing tips

Outbound Telemarketing Tips That Will Make Them Listen

If you’re a small business owner looking for proactive ways to increase your customer base and revenue stream, these tried-and-tested outbound telemarketing tips will help […]
May 28, 2020
inbound telemarketing

Inbound Telemarketing: What Is It and Why You Need It

  The success of inbound telemarketing begins before a customer makes a call and continues until you achieve its goals. In every step, you play […]
May 27, 2020
Telehealth services

Telehealth Services You Can Outsource

Telehealth services have gained overnight popularity as soon as the pandemic took over. As a result, social distancing is imposed and people are encouraged to […]
May 15, 2020
inbound and outbound telemarketing

Key Differences Between Inbound And Outbound Telemarketing

  Businesses that want to go beyond traditional marketing or advertising employ inbound and outbound telemarketing. They do it to attract more customers and increase […]
May 13, 2020
improves cash flow

How Outsourcing Improves Cash Flow

  The main reason why companies outsource call center services and back-office functions is to cut back on their overhead and operational costs. But is […]
May 8, 2020
companies that outsource data entry work

Companies That Outsource Data Entry Work

  Companies that outsource data entry work can experience significant cost savings while maintaining the accuracy and integrity of their data. Accurate data entry enables […]
May 7, 2020
companies that outsource call center

List of Companies That Outsource Call Centers

  Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. Being in the […]
April 30, 2020
companies that outsource payroll

11 Companies That Outsource Payroll

  Focus on core strengths, lower overhead costs, streamline work processes, and add more value to the organization — these are the main drivers of […]
April 24, 2020
companies that outsource IT

Companies That Outsource IT Abroad

  Around the world, there are hundreds if not thousands of companies that outsource IT operations. Businesses of all sizes benefit from it — startups, […]
April 21, 2020
how to manage a workforce

How To Manage A Remote Workforce Effectively

  To contain the spread of the coronavirus (COVID-19) pandemic and to protect their employees from catching the disease, many business owners are now having […]
April 18, 2020
strategies for small business growth

Strategies for Small Business Growth During Coronavirus (COVID-19) Lockdown

  The community quarantine caused by the coronavirus pandemic limits the operations of many businesses. Especially for businesses in the non-essential sector, cash comes in […]