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May 4, 2016
IBPAP Delegation - CeBIT Australia 2016 - Magellan Solutions

Magellan Solutions joins CeBIT Australia 2016

Magellan Solutions was part of the IBPAP (Information Technology and Business Process Association of the Philippines) delegation to CeBIT Australia 2016 on May 2-4 2016 […]
April 27, 2016
Make every day Earth Day

Everyday Earth Day: 10 ways to go green in the office

Once a year, companies participate in the celebration of Earth Day. There are social media posts on how to save the environment and posts that […]
April 20, 2016
call center outsourcing

New to call center outsourcing? These are the top blog posts you should be reading

If you’re an owner of a startup or a small/medium-sized business (SMB), chances are, you’ve already heard from your fellow businessmen or read from published […]
April 13, 2016
Voice War 2016 Magellan Solutions

Magellan Solutions’ employees join Voice War 2016

  Magellan Solutions’ Jeric Rongap, Rollie Luchavez, and Jose Muñoz are competing in Voice War 2016 – a nationwide singing competition for BPO/Call Center employees. […]
April 6, 2016
outsourced inbound service for live answering

5 signs your company needs an outsourced inbound service (live answering)

Having a live agent to talk to is an experience that present-day, technology-centered customers are still relieved to have. There is something comforting in hearing […]
March 30, 2016
inbound customer service agent

Top 5 qualities of an inbound customer service agent

  It is true that any company or organization is only as good as the people who make it up. For a call center to […]