December 18, 2021
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Customer Service Outsourcing: SME Know-Hows When Dealing With Customers

How ‘The Customer Is Always Right’ Came To Be This frequently appears in retail. It is often used to convince customers that your CSRs will […]
December 11, 2021
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What Is Education Process Outsourcing In BPO Philippines?

The Starting Point of Education Process Outsourcing A BPO education center is an institution that provides instruction and training in a wide variety of subjects.  […]
December 5, 2021
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Reaping The Benefits Of Ecommerce Outsourcing Service For SMEs

Why Choose To Have an Ecommerce Outsourcing Service? Outsourcing tasks gives you the opportunity to spend an extra budget on other things, such as benefits […]
December 3, 2021
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How We Help You Face The Drawbacks When Outsourcing Insurance BPO Services

What are the initial setbacks when outsourcing? For SMEs, it’s easy to focus on the benefits of outsourcing insurance BPO services. But sometimes business owners […]
November 30, 2021
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Empathetic AI Robots: A Threat Or A Treat In Telemarketing?

Artificial Intelligence, a threat to Filipino telemarketers? The age of artificial intelligence (AI) is now very much upon us.  Once a technological possibility for some […]
November 27, 2021
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Buying Time By Outsourcing Your Virtual Receptionist Services In The Philippines

Chaos Management During A Pandemic: Virtual Receptionist Services Virtual assistant perfectly resonates in a post-pandemic world. This is perfectly proven with our 263% growth in […]
November 24, 2021
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How Does An Outsourced Technical Support Become A Service?

What Is Support-as-a-Service? We all know what an outsourced technical support is. It is when you outsource your processes involving computers, websites, and the internet.  […]
November 21, 2021
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Why You Should Not Hire Lawyer And Instead Outsource Legal Call Center Services?

Why People Are Choosing To Outsource Legal Call Center Services Legal issues exist all over the world. But the severity of the issues varies depending […]
November 20, 2021
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Save by Outsourcing B2B Appointment Services!

Outsourced B2B Appointment Setting Service Is Not B2C B2B appointment setting is a crucial skill to SMEs especially those who are trying to generate sales. […]
November 14, 2021
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How SMEs Use Omnichannel Contact Center To Improve Customer Service

Where do you find an omnichannel contact center? In our 18+ years of experience as an omni channel customer engagement solutions, we were able to […]
November 13, 2021
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Medical VAs: Blockchain Usage Is The Future

What Is The Future Of Medical Virtual Receptionist Services? Providers of live answering services and BPOs concentrate on a huge amount of data. This data […]
November 7, 2021
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How Much Does It Cost To Hire a VA BPO

Evolution of virtual assistant services in the Philippines The Philippines outsourcing industry has maintained its impressive 20% annual growth rate since 2003. Furthermore, the BPO […]
November 6, 2021
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Stand Out And Outsource Your Loan Processing Call Center In The Philippines

Become the best by outsourcing your loan processing call center services Hiring and training an in-house team is pretty expensive for a lot of SMEs […]
October 29, 2021
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How Omnichannel Call Centers Help SMEs

Understanding the Differences: Omnichannel Vs. Multichannel Omnichannel and multichannel are two marketing strategies that should not be misinterpreted.  Though both focus on the use of […]
October 24, 2021
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Cold Calling Service Scripts & Tips For SMEs In 2022

Who to turn to when cold calling services become too overwhelming? Cold calling is exciting but at times it can become frightening.  As a company […]