Sometimes, it pays to do research, and read between the lines when looking at the job ads. They will help you find the best match for your skills and preferences, ensuring a successful career in the call center industry.
In the end, don't let constant career moves dampen your enthusiasm. Call center careers can be comparable to relationships - it's not a matter of who you met first but a matter of finding the right one for you.
Most schools have curricula that are considered outdated or that fail to teach their graduates the skills demanded by the job market. An Industry-Academic partnership is mutually beneficial to both parties because it exposes colleges and universities to the latest call center trends.