March 3, 2017
healthcare call center services

Reasons to Consider Outsourcing Healthcare Call Center Services

  These days, service quality isn’t a luxury – it’s the bare minimum for customers who expect healthcare providers to be efficient and attentive. Expectations […]
February 28, 2017
multichannel outsourcing philippines

The Rise of Millenials and the Need for an Omnichannel Call Center

  Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as […]
February 23, 2017
call center outsourcing philippines

Offshore Outsourcing: How’s the English Communication Skills of Filipino Agents?

In the commonly outsourced call center Philippines industry, call center agents are the backbone, voice and face of their clients. In our day-to-day life, call […]
February 8, 2017
call center outsourcing

Why the Call Center Needs of Your Startup Can Be Totally Outsourced

Contrary to what some business owners and entrepreneurs think, there are call centers and business process outsourcing (BPO) companies who cater to the needs of […]