Fb Pixel Contact center industry
April 20, 2018
global outsourcing

Top Countries Served by Philippine Call Center & BPO Industry

Ever since global outsourcing started, the growth of business process outsourcing (BPO) industry in the Philippines has developed at a faster rate. The Philippines continues […]
March 16, 2018
call center industry

The Philippine Call Center Industry: A Brief History

Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.
January 24, 2017
business outsourcing philippines

How Can You Maximize Outsourcing?

Outsourcing has proven benefits – everyone, from small to big business owners, has given the practice a shot at some point in their business life […]
September 28, 2016
call center philippines

Pros and cons of locating your call center in the Philippines

Quora is one of the most popular Q&A sites today. On our Quora profile, we get lots of questions about outsourcing, call centers, and BPOs […]
September 14, 2016
Magellan Solutions CEO Fred Chua

Magellan Solutions is here because of its people. – Fred Chua, Magellan Solutions CEO

This September 2016, Magellan Solutions is celebrating its 11 years in the BPO industry. It is 11 years of helping SMEs and large corporations deliver […]
August 10, 2016
call centers in manila

5 reasons why you should outsource to call centers in Metro Manila

Perhaps you’ve heard that outsourcing to the Philippines delivers many benefits to entrepreneurs who are seeking cost-effective solutions for their businesses and a growing number […]