August 24, 2012

Give Your Customers Results—It’s the Best Reward

Don’t you just love it when your efforts and hard work pay off? Seeing things like a brand-new car, your kids put through the best school […]
August 23, 2012

Mom ‘N Pop Service—Call Center-Style

Remember the “Mom ‘n Pop” store? You know, those neighborhood stores usually owned by a couple who personally attend to their customers’ every need. Stores like […]
August 17, 2012

You’re Never Too Big to Act Small

You’ve probably heard of the saying that goes something like “Act small but think big”. In a nutshell, it reminds us that we should aspire to, […]
August 10, 2012

Being There For Your Clients Equals Excellent Customer Service

A lot of companies boast that they have the best “customer service program on the planet”. And maybe they do. This could come in the form […]