July 13, 2016
BPO call center for SaaS startups

Why your SaaS startup needs a BPO call center

SaaS or software-as-a-service, is in high demand, and numerous startups offer bold value propositions and solutions in this area. There’s an influx of SaaS startups in […]
October 19, 2015

Outsourcing High Touch vs Low Touch Call Centers in the Philippines

Touch is a powerful tool in building trust. In today’s virtual world, we tend to forget sometimes that we are humans who are in need of […]
September 29, 2015
Outsourcing Call Overflow

Improving Business by Outsourcing Call Overflow and After-Office Hours Support

  Business and consumer calls can fluctuate from day to day. If your contact center is slow to keep up, you lose business opportunities or you […]
August 10, 2015

What is a Medical Call Center and Why Outsource It?

Healthcare is a basic human need and it must always be provided in a competent and ethical manner. Medical organizations must strive for excellent customer service […]