June 25, 2010

Genuine Customer Service Without Giving In Too Much

Let your business give the most excellent offer without getting crushed morally with impossible demands. Be excellent at what you do and remain faithful to your core values. It will be soon when you realize you are opening a bigger playing field where you can do significant work and deliver nothing more but the best.
June 24, 2010

Great Customer Service Wins Customers, But What Else?

Differentiating yourself from other businesses will make your customers remember you, and even new ones will come and take advantage of it. Adding a little “oomph” makes a big difference.
June 16, 2010

Want top Customer Service? Relearn the basics

If we continue to put forth quality customer service for a product or service, there is no question that new customers are created and the old ones will remain loyal.
May 25, 2010

3 Things Outsourced Call Centers Should Deliver To Small Businesses

Outsourcing goes far beyond saving up thousands of money. It should impact organizational performance and improve customer experience.